Sellers pay the platform service fee.

Buyers and service providers use the platform free of charge. A resident seller's obligation to pay the platform service fee arises when the deal's contractual basis is confirmed or when the Operator establishes an unrecorded related deal under the Accession Agreement. For non-resident sellers, the terms are set by an individual agreement.

Book a demo How the fee is calculated

Five modules for working with a deal

Five modules — one fee.

Launch rates apply until 31 December 2026 inclusive.

01*

Trading module

Buying and selling

Listings and requests
Offers and negotiations
Agreeing terms

For the buyerFree

For the seller0,5 % / 1 %

Rate for a domestic / foreign trade deal

Deal and contract

Formalising arrangements

Agreeing the contract
Signing the contract
Deal creation

For all rolesFree

Trade operations

From shipment to acceptance

Operations and statuses
Delivery documents
Fulfilment tracking

For all rolesFree

Service Hub

Services for delivery

Service provider profiles
Requests and offers
Service orders

For customers and service providersFree

Deal documents

One set of documents for all parties

Contract and annexes
Operation documents
Action history

For all rolesFree

* The 50% launch discount applies until 31 December 2026 inclusive. Base rates for the seller are 1% for a domestic deal and 2% for a foreign trade deal.

Domestic deal: both parties are residents of Kazakhstan and the goods do not cross the country's border. In all other cases the foreign trade category applies.

The calculation and payment procedure is set by the Accession Agreement and the Tariffs. For a non-resident seller, payment terms are set by an individual agreement. More about the terms →

The document governing the tariffsD-4. Dalaway Tariffs

The rates and calculation procedure are set out in Annex No. 3 to the Accession Agreement.

Read the full text Download PDF

How the fee is calculated

The rate is not applied to the whole volume.

The fee is based on the value of the goods under the parties' contract. The contract quantity is reduced by the permitted quantity tolerance selected by the seller, up to 15%, before the fee is calculated. A non-zero tolerance reduces the effective fee rate relative to the full contract value.

Fee formulaAnnex No. 3 to the Accession Agreement

Quantity used to calculate the feeContract quantity × (1 − tolerance)

Fee baseQuantity used to calculate the fee × unit price

FeeFee base × fee rate

Domestic deal, 15% tolerance0,5 % × 0,85 = 0,425 %

Foreign trade deal, 15% tolerance1 % × 0,85 = 0,85 %

The rate is fixedon the date the terms are agreed

Questions about pricing

See how the fee is calculated for your deal.

Tell us about your volumes and destinations — we'll show how the fee is calculated using your deal as the example.